We Collect Limited Information with Our Applications.
When you download and use our mobile applications for children, we don't require you to provide any personally identifiable information and we don't collect any information about you or your device, except we collect:
(i) non-personal information about how the mobile application is used, such as the screens viewed and actions taken within the mobile applications, which is used solely to enhance and improve our applications;
(ii) upon receiving your personalized book ID code (the "Code"), we match the Code to the location of your yearbook photograph in the yearbook, which identifies you also by first and last name. Except for purposes of serving as an online yearbook platform, we do not collect, store or share your first and last name or photograph for any other purpose; and
(iii) your email addresses or those of parents of children under 13 years of age who wish to receive the Code directly from YB instead of through your or their child's chosen yearbook distributor. Those email addresses are used solely to send the Code. We don't share or disclose any of those email addresses.
We Comply with the Children's Online Privacy Protection Act
Our website and mobile applications comply with the Children's Online Privacy Protection Act ("COPPA"). We don't knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
Information for Canadian users
We may store, process and access your personal information in the United States for the purposes of creating and publishing your yearbook, undertaking quality assurance, and providing technical support.
When You Request Support, You May Send Us Email
We allow users to contact us if they have support questions about use of our mobile applications. If you submit a support request, we may receive your email address and other information you provide related to your support request ("Support Information"). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
Information Sharing and Disclosure
We use your email address only for the purpose of sending the Code to you. We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. We use your Code to identify the location of your yearbook photograph, which also discloses your first and last name and photograph. We don't rent, sell or share your email address unless we have your express consent and in the following circumstances:
(i) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
(ii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and mobile applications, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013.
A Note about Push Notifications
For our iOS applications, we may send push notifications if the user opts in to receive them. Apple's push notification process automatically provides us with a token which is identified to a specific device, enabling notifications to be sent to that device through Apple's push notification service. The token is used only to send push notifications. The token is not disclosed and is not used for any other purpose or combined with any other information. We send push notifications to communicate information about how to interact with our applications. Notifications can be turned off through the "Notifications" tab within iOS "Settings."
Links to Third Party Sites
We may provide links and/or connections to third-party web sites or services from our website (we don't allow links within our mobile applications). We are not responsible for the privacy practices or content of these third-party sites.