Overview: Not for children or under 18 year olds.
We Collect Limited Information with Our Applications.
We collect information you directly give us. For example, we collect information about you when you sign up for our Service, or give feedback about the Service or otherwise communicate with us. When you download and use our mobile applications -, the types of information we may collect include your name (first and last), mobile number and email address is User ID. We will also ask you to create a password.
When we connect to other sites and applications, we will need to know the login credential of the user you are monitoring to those sites and applications. We will also need to know your relationship with the user you are monitoring.
We don’t require you to provide any other personally identifiable information and we don’t collect any information about you or your device, except we collect:
(i) non-personal information about how the mobile application is used, such as the screens viewed and actions taken within the mobile applications, device type, geography and network which is used solely to enhance and improve our applications;
The Information We Collect From Children and How We Use It
We connect to other sites and applications, some of which are primarily targeted at children, and others that are intended for users of all ages and their families. These sites and applications offer a variety of activities, including activities that may collect information from children. Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent. In any instance that we collect personal information from a child, we will retain that information only so long as reasonably necessary to fulfill the activity request or allow the child to continue to participate in the activity, and ensure the security of our users and our services, or as required by law. In the event we discover we have collected information from a child in a manner inconsistent with COPPA’s requirements, we will either delete the information or immediately seek the parent’s consent for that collection.
Content Generated by a Child
Certain activities on the sites and applications we connect to allow children to create or manipulate content and save it with the site or app. Some of these activities do not require children to provide any personal information and therefore may not result in notice to the parent or require parental consent. If an activity potentially allows a child to insert personal information in their created content, we will seek verifiable parental consent by push notification through ParentScreen and place the message in the parents’ queue. Examples of created content that may include personal information are typed messages, videos, stickers and drawings.
When You Request Support, You May Send Us Email
We allow users to contact us if they have support questions about use of our mobile applications. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
Information Sharing and Disclosure
We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. We don’t rent, sell or share your email address unless we have your express consent and in the following circumstances:
(i) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
(ii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and mobile applications, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013.
A Note about Push Notifications
For our iOS or Android applications, we may send push notifications if the user opts in to receive them. Apple’s push notification process automatically provides us with a token which is identified to a specific device, enabling notifications to be sent to that device through Apple’s push notification service. The token is used only to send push notifications. The token is not disclosed and is not used for any other purpose or combined with any other information. We send push notifications to communicate information about how to interact with our applications. On iOS devices, notifications can be turned off through the “Notifications” tab within iOS “Settings.”
Storage of Information
The information you provide to us is encrypted and stored on physically secure service providers servers.
Links to Third Party Sites
We may provide links and/or connections to third-party web sites or services, such as Apple or Google, from our app. We are not responsible for the privacy practices or content of these third-party sites.